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| == Log in ==
| | #REDIRECT [[iHRIS:User Access (4.0.5)]] |
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| Before performing any task in iHRIS Manage, Qualify or Plan, you need to log in. You cannot log in unless a user account has been created for you and you have been given a username and password. If you do not have a user account, contact your System Administrator.
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| 1. Connect to the system. The Welcome page appears.
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| 2. In the Log In form, enter the '''Username''' and '''Password''' that were provided to you.
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| 3. Click the <code>Login</code> button.
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| 4. The Home page opens listing the actions that you can perform based on your role.
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| === Troubleshooting ===
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| '''The password is not correct.'''
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| You will be prompted to re-enter the password. If you cannot remember your password, you can generate a new password (see [[iHRIS:Forgotten Password|Retrieve a forgotten password or username]]).
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| '''The username is not correct.'''
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| You will get an error message. If you cannot remember your username, you can retrieve it (see [[iHRIS:Forgotten Password|Retrieve a forgotten password or username]]).
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| == Retrieve a Forgotten Password ==
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| If you have forgotten your password or username, you can generate a new one.
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| 1. From the Log In page, click <u>Forget username or password?</u> The Forgot Password page opens.
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| 2. To reset the password, enter your '''Username''' in the box next to "Reset Password" and click the <code>Reset</code> button. The system will email your new password to you.
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| 3. To recover your username, enter your '''Email Address''' in the box next to "Display Username" and click the <code>View</code> button. The system will display your username.
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| 4. Click the link to <u>Return to login page</u> and log in as normal.
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| === Troubleshooting ===
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| '''The system does not recognize the email address.'''
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| Contact your System Administrator for help.
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| == Change Your Password ==
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| At any time, you can change your password for logging into the system.
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| 1. Click <u>Change Password</u> in the navigation menu.
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| 2. Enter your '''Old Password''' (current password).
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| 3. Enter the desired '''New Password'''.
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| 4. Re-enter the password under '''Confirm New Password''' to confirm it. | |
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| 5. Click <code>Save</code> to save the new password. | |
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| === Troubleshooting ===
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| '''An error message appears when Confirm is clicked.'''
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| Re-enter the password twice. The two passwords must match or the system won't accept the new password.
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| [[iHRIS:Log Out|Log Out]]
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