iHRIS:User Access: Difference between revisions

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== Log in ==
#REDIRECT [[iHRIS:User Access (4.0.5)]]
 
Before performing any task in iHRIS Manage, Qualify or Plan, you need to log in. You cannot log in unless a user account has been created for you and you have been given a username and password. If you do not have a user account, contact your System Administrator.
 
{| cellpadding="10" border="1"
|- valign="top"
| Connect to the system. The Welcome page appears. In the Log In form, enter the '''Username''' and '''Password''' that were provided to you. Click the <code>Login</code> button. || [[Image:LogIn.png]]
|- valign="top"
| The Home page opens listing the actions that you can perform based on your role. || [[Image:HomePage.png]]
|} 
 
=== Troubleshooting ===
'''The password is not correct.'''
 
You will be prompted to re-enter the password. If you cannot remember your password, you can generate a new password (see [[iHRIS:User Access#Retrieve a Forgotten Password|Retrieve a forgotten password or username]]).
 
'''The username is not correct.'''
 
You will get an error message. If you cannot remember your username, you can retrieve it (see [[iHRIS:User Access#Retrieve a Forgotten Password|Retrieve a forgotten password or username]]).
 
 
== Retrieve a Forgotten Password ==
 
If you have forgotten your password or username, you can generate a new one.
 
{| cellpadding="10" border="1"
|- valign="top"
| From the Log In page, click <u>Forget username or password?</u> || [[Image:LogIn.png]]
|- valign="top"
| The Forgot Password page opens. <br><br> To reset the password, enter your '''Username''' in the box next to "Reset Password" and click the <code>Reset</code> button. The system will email your new password to you. <br><br> To recover your username, enter your '''Email Address''' in the box next to "Display Username" and click the <code>View</code> button. The system will display your username. <br><br> Click the link to <u>Return to login page</u> and log in as normal. || [[Image:ForgotPassword.png]]
|}
 
=== Troubleshooting ===
 
'''The system does not recognize the email address.'''
 
Contact your System Administrator for help.
 
 
== Change Your Password ==
 
At any time, you can change your password for logging into the system.
 
{| cellpadding="10" border="1"
|- valign="top"
| Log in. Click <u>Change Password</u> in the main menu or left navigation menu. || [[Image:ChangePassword1.png]]
|- valign="top"
| The Change Password form opens. Enter your '''Old Password''' (current password). <br><br> Enter the desired '''New Password'''. <br><br> Re-enter the password under '''Confirm New Password''' to confirm it. <br><br> Click <code>Change Password</code> to save the new password. || [[Image:ChangePassword2.png]]
|}
 
=== Troubleshooting ===
 
'''An error message appears when Confirm is clicked.'''
 
Re-enter the password twice. The two passwords must match or the system won't accept the new password.
 
 
== Log Out ==
 
 
When you are finished working in the system, log out to prevent any unauthorized person from accessing the system.
 
{| cellpadding="10" border="1"
|- valign="top"
| In the upper left corner on any page, click <u>Log out</u> (next to the padlock). <br><br> The Welcome page appears. You will have to re-enter your username and password to regain access to the system. || [[Image:LogOut.png]]  
|}

Latest revision as of 12:38, 10 June 2010