iHRIS:User Access: Difference between revisions
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You will get an error message. If you cannot remember your username, you can retrieve it (see [[iHRIS:Forgotten Password|Retrieve a forgotten password or username]]). | You will get an error message. If you cannot remember your username, you can retrieve it (see [[iHRIS:Forgotten Password|Retrieve a forgotten password or username]]). | ||
== Retrieve a Forgotten Password == | |||
If you have forgotten your password or username, you can generate a new one. | |||
1. From the Log In page, click <u>Forget username or password?</u> The Forgot Password page opens. | |||
2. To reset the password, enter your '''Username''' in the box next to "Reset Password" and click the <code>Reset</code> button. The system will email your new password to you. | |||
3. To recover your username, enter your '''Email Address''' in the box next to "Display Username" and click the <code>View</code> button. The system will display your username. | |||
4. Click the link to <u>Return to login page</u> and log in as normal. | |||
=== Troubleshooting === | |||
'''The system does not recognize the email address.''' | |||
Contact your System Administrator for help. | |||
[[iHRIS:Change Password|Change Your Password]] | [[iHRIS:Change Password|Change Your Password]] | ||
[[iHRIS:Log Out|Log Out]] | [[iHRIS:Log Out|Log Out]] | ||
Revision as of 15:01, 4 June 2009
Log in
Before performing any task in iHRIS Manage, Qualify or Plan, you need to log in. You cannot log in unless a user account has been created for you and you have been given a username and password. If you do not have a user account, contact your System Administrator.
1. Connect to the system. The Welcome page appears.
2. In the Log In form, enter the Username and Password that were provided to you.
3. Click the Login button.
4. The Home page opens listing the actions that you can perform based on your role.
Troubleshooting
The password is not correct.
You will be prompted to re-enter the password. If you cannot remember your password, you can generate a new password (see Retrieve a forgotten password or username).
The username is not correct.
You will get an error message. If you cannot remember your username, you can retrieve it (see Retrieve a forgotten password or username).
Retrieve a Forgotten Password
If you have forgotten your password or username, you can generate a new one.
1. From the Log In page, click Forget username or password? The Forgot Password page opens.
2. To reset the password, enter your Username in the box next to "Reset Password" and click the Reset button. The system will email your new password to you.
3. To recover your username, enter your Email Address in the box next to "Display Username" and click the View button. The system will display your username.
4. Click the link to Return to login page and log in as normal.
Troubleshooting
The system does not recognize the email address.
Contact your System Administrator for help.
